Ticketing & myki Information

Using public transport in Victoria is easy with trains, trams and buses connecting metropolitan Melbourne, and an extensive rail and coach network connecting the city with regional areas.

This section provides you with the information to assist your when buying a ticket for your trip, anywhere in Victoria.

For more information go to PTV Fares and Ticketing or phone 1800 800 007.


myki is the smart card ticketing system operating in metropolitan Melbourne and some regional town bus services across Victoria. myki is a durable and re-usable smart card that stores value to pay your public transport fare. 

myki is an integrated ticketing system that allows you to travel on trains, trams and buses and will begin operating on V/Line interurban services during 2013. 

You can buy and top up a myki from:

  • Close to 800 retail outlets, including 7-Eleven stores
  • The ticket window at staffed Metropolitan train stations
  • Myki machines at all Metro train stations and selected accessible tram stops and bus interchanges (buy full fare tickets only)
  • Online at PTV
  • By calling 1800 800 007 

For more information contact Public Transport Victoria on 1800 800 007.  

To order myki brochures, please email  [email protected]  

myki ticketing system is currently not used in North East Victoria, and Regional stations are not fitted with myki machines.

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myki Visitor Pack

Regional, interstate and overseas visitors can now purchase the myki visitor pack, for travel on Melbourne’s train, tram and buses throughout their stay.

The myki visitor pack includes:

  • A myki smartcard pre-loaded with enough value for one day’s Zone 1 travel
  • Instructions on how to use myki
  • An inner Melbourne tram map
  • A myki protective wallet designed by renowned cartoonist Mark Knight
  • Discounts at 15 attractions worth more than $130 in savings

The myki visitor pack is available for full fare, concession, child and senior visitors. The myki visitor pack is now available from the PTV Hub at Southern Cross Station (near entrance at Collins and Spencer streets), the Melbourne Visitor Centre at Federation Square and Sky Bus terminals at Melbourne Airport and Southern Cross Station and some regional Visitor Information Centres

Information on the myki visitor pack or call 1800 800 007

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Travelling to Melbourne on V/line

If travelling to Melbourne via public transport, travellers can continue to use their V/Line ticket as they normally would, for free travel around the city in Zone 1 and 2 until the myki card has been introduced for regional users. Some conditions apply. Please contact V/Line or call 1800 800 007

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Regional Ticketing Information

V/line offers a variety of flexible ticket options. You can purchase your regional V/line tickets at staffed stations, online at V/Line, from some local service operators, or by calling 1800 800 007. Tickets will be posted to you or you can visit a ticket agent

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